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Contact Us

The best way to reach us is through our secure Mobile App or web-based Patient Portal. Through these HIPPA-compliant platforms you can text directly with our staff, request a refill or check the status of your medication.

DOWNLOAD OUR SECURE APP

Powered by RxLocal and developed by PioneerRx exclusively for independent pharmacies like ours, the RxLocal App gives you all the convenience you could want coupled with the HIPPA-compliant safety and security you need and deserve.

If you are not comfortable using an App on your mobile phone, but would rather use your browser on your phone, tablet or laptop computer – no problem! RxLocal also operates a web-based patient portal with all the same HIPPA-compliant security features as their mobile App.

How To Sign-Up and Register on our Mobile App

You must be a current customer already in our database to register. If this is your first time at Shady Grove Pharmacy or you want to transfer your prescriptions to us, give us a call or use the contact form on this page.

  1. Go to RxLocal.com on your computer or download the Rx Local App from your device’s app store
  2. Click on the ‘Register’ button.
  3. Follow the on-screen instructions to create your account.
  4. Enter your personal and prescription information accurately. (Remember, if you are a parent registering to fill prescriptions for your child, then you want to enter the information for your child.)
  5. Once registered, you’re all set to conveniently refill your medications.

Or, send a message (the old fashioned way)

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How To Sign-Up and Register on our Patient Portal

You must be a current customer already in our database to register. If this is your first time at Shady Grove Pharmacy or you want to transfer your prescriptions to us, give us a call or use the contact form on this page.

  1. Go to RxLocal.com on your computer. In the upper-right corner click Patients, and from the dropdown: Patient Portal.
  2. Click “I need an account.”
  3. Read and accept the portal Terms of Use
  4. Enter your personal and prescription information accurately. (Remember, if you are a parent registering to fill prescriptions for your child, then you want to enter the information for your child.)
  5. Once registered, you’re all set to conveniently refill your medications.

How To Refill Medications

Refilling your prescriptions with Rx Local is hassle-free. Here’s how:

  1. Log in to your Rx Local account through the website or app.
  2. Browse your prescription list.
  3. Select the medication you need to refill.
  4. Confirm your prescription details and choose your preferred pickup or delivery method.
  5. Submit your refill request.
  6. Receive a notification when your prescription is ready!